Privacy Policy

Overview

Gracifi is committed to protecting your privacy online. This Privacy Policy outlines the types of personal information we collect through our website at gracifi.com (referred to as the “Site”), how we use that information, and the choices you have regarding your data.

The terms “we,” “us,” and “our” refer to Gracifi. The terms “user,” “you,” and “your” refer to our clients, site visitors, and anyone who interacts with our services.

“Personal information” refers to any data you voluntarily provide to us that can identify you individually, such as your name, phone number, email address, or other contact details.

By using our Site or services, you agree to this Privacy Policy and acknowledge that you have read and understood it.

Information We Collect

We collect personal information when you:

Sign up for our services

Submit forms through our website

Engage with us via chat widgets or email

Make a payment or subscription through Stripe

Provide us with project-related materials (e.g., images, branding, content)

This may include:

~ Your name, email address, phone number, and business details

~ Payment information (processed via Stripe — we do not store your card info)

~ Chat transcripts and communication history

~ Website content or assets you submit for service delivery

~ We also collect certain technical data such as:

~ Browser type, IP address, and device information

~ Pages visited on our website and referring URLs

~ Time spent on the site and other interaction logs

Cookies & Tracking

We use cookies to personalize your experience and improve our website functionality. Cookies help us understand how visitors interact with the site. You may choose to disable cookies via your browser settings, though some features of the Site may not function properly as a result.

How Your Information Is Used

~ We use the information you provide to:

~ Deliver and manage services (e.g., building your smart website, automation setup)

~ Respond to inquiries and support requests

~ Process payments and manage your subscriptions

~ Communicate important updates or service changes

~ Improve user experience and service delivery

~ We may share your data with trusted third-party providers (such as our payment processor, CRM, or support tools) only as necessary to operate our services. These providers are required to keep your data confidential.

~ We will never sell your personal information to unaffiliated third parties.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet is entirely secure. By using our Site, you acknowledge that you understand and accept this risk.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or policies of any external sites.

Children

This Site is intended for users who are at least 18 years old. If you are under 18, you are not permitted to use this Site or provide any personal information.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date at the bottom. Continued use of our Site or services after such changes indicates your acceptance of the revised policy.

Contact

If you have any questions about this Privacy Policy or wish to update or remove your data, please contact us at:

📧 [email protected]